Account Suspended

Renewal required to restore your ISP services

Attention {username}! Your billing account has been suspended due to an expired subscription. Immediate renewal will reactivate all services.
Subscription expired on
{expiry_date}
Expired for: —
Account details
Account {username}
Email {email}
Domain {subdomain}
Plan {plan_name}
Usage & billing breakdown
{pricing_type_label}

{pricing_rules}

Subscription duration range {period_range}

Based on your plan duration ({duration_label}): sales & active PPPoE/Static counted in this range.

{currency_symbol}{total_sales}
Hotspot Sales
{billing_period}
{pppoe_count}
Active PPPoE
{static_count}
Active Static
{currency_symbol}{hotspot_charge}
Hotspot Charge
1. Hotspot Charge {commission_formula} {currency_symbol}{hotspot_charge}
2. PPPoE Charge {pppoe_formula} {currency_symbol}{pppoe_amount}
3. Static Charge {static_formula} {currency_symbol}{static_amount}
TOTAL (Hotspot + PPPoE + Static) {currency_symbol}{renewal_amount}

{billing_note}

Amount due — pay this {currency_symbol}{renewal_amount}
Renewal duration {duration_label}
Plan length {duration} Days
Method 1 · Fastest
Online Payment (STK Push)

Click the button below. You will receive an M-Pesa prompt on your phone — enter your PIN and the payment completes instantly. No paybill entry needed.

Renew subscription — Pay {currency_symbol}{renewal_amount}
or pay manually
Method 2 · Manual
Pay directly via M-Pesa (Paybill)
Paybill Number 4032619
Account Number {username}
Amount to Pay {currency_symbol}{renewal_amount}
  1. Go to M-Pesa → Lipa na M-Pesa → Pay Bill
  2. Enter Business Number: 4032619
  3. Enter Account Number: {username}
  4. Enter Amount: {currency_symbol}{renewal_amount}
  5. Enter your M-Pesa PIN and confirm

Your account will be reactivated automatically within 1 minute of payment.

Status: Suspended